FREQUENTLY ASKED QUESTIONS

Q:Does Hindmarsh Roofing provide free written quotations?

A:
Yes. Hindmarsh Roofing provides obligation free quotes. Our estimators will assess your roofing and rainwater product needs and supply a detailed, written quotation for your consideration.

Q:Does Hindmarsh Roofing provide assessments and quotations after hours?

A:
Yes, while our business hours are between 8am – 5.30pm, we understand how busy life can be and the need for flexible hours. We are available by appointment after hours and on the weekends.

Q:Does Hindmarsh Roofing hold all relevant licences and insurances?

A:
Hindmarsh Roofing holds a Building Work Contractors Licence and Asbestos Removal Licence. We are fully insured with Workers Compensation and $20,000,000 Public Liability Insurance.

Q:Is Hindmarsh Roofing a member of any professional associations?

A:
Yes. We have been members with the Housing Industry Association since 1991 and with the Master Builders Association since 2007.

Q:What warranties and guarantees does Hindmarsh Roofing offer?

A:
Hindmarsh Roofing offers a 10 year workmanship warranty, which is well above industry standard.
BlueScope Steel offers a warranty against corrosion to perforation by weathering in the natural elements for a period of up to 30 years for COLORBOND® steel and ZINCALUME® steel from the date of installation. BlueScope Steel also warrants that the paint system on COLORBOND® steel will not flake or peel due to natural weathering for a period of up to 20 years from the date of installation.

Q:Does Hindmarsh Roofing use premium quality products?

A:
Hindmarsh Roofing only use and recommend genuine Australian products and materials. We align ourselves with the most credible and reputable Australian Owned Manufacturers, Roll Formers and Distributors such as BlueScope Steel and Revolution Roofing. All our products and materials are designed and built for the Australian climate and conditions. Only BlueScope Steel provides you with the security of a pre-approved guarantee on materials when used in accordance with their specifications and installed by a licenced roof plumber.

Q:Does Hindmarsh Roofing do commercial or industrial metal roofing and cladding?

A:
Yes. Most commercial and industrial roofs are metal. We work closely with the project manager or owner. Our aim is to keep the occupants business running with minimum disruptions.

Q:How much will my roofing project cost?

A:
There are several components that affect the price of your roofing quotation - roof size and roof pitch, type of materials being removed and disposed, choice of new roofing materials and access to the roof, just to name a few. It is therefore difficult to quote a project without viewing or measuring on site or by plan take-off. Hindmarsh Roofing will provide you with a detailed, written quotation before commencing any work on your property.

Q:What are Hindmarsh Roofing’s typical lead times?

A:
Most projects can commence in 1-2 weeks and in some cases earlier from acceptance of the quotation, weather permitting.

Q:What is the average time it takes to complete a new metal roofing or re-roofing project?

A:
This will depend on the complexity and size of your roof, but we generally allow 3-6 days for domestic projects.Our estimators will notify you of how long the project will take to complete.

Q:Do I need to be home while Hindmarsh Roofing undertake the roofing works?

A:
No. The roofing work that we undertake all happens to the exterior of your premises. The level of noise is dependent on the scope of work being carried out. Prior to commencing your job we will advise you of any interruptions to your property.

Q:Will my property be damaged during the roofing or re-roofing process?

A:
We will endeavour to ensure your property is left looking like it was when we arrived, if not better. In the unlikely instance that your property is damaged, Hindmarsh Roofing will cover any costs involved and will rectify the issue as promptly as possible.

Q:What happens if it rains while my roof is being replaced?

A:
We generally remove sections of the roof at a time which enables us to promptly cover up the roof should it rain. We keep up to date with the weather forecast to limit interruptions to our work and ensure your roof is water tight before we leave. We also have emergency tarpaulins available in the unlikely event we are unable to cover the area before it rains.

Q:Does Hindmarsh Roofing clean up the site and dispose of the old materials?

A:
Yes. All old roofing materials, off cuts and debris are stacked neatly during the roofing and re-roofing process. The materials are then collected, usually on the day of completion, by our rubbish removal contractor. On larger projects, intermediate site cleans will be organised to ensure a safe working environment at various stages as required throughout the project.

Q:Does Hindmarsh Roofing recommend Insulation?

A:
Yes. There are several reasons why it is beneficial to install insulation during the roofing or re-roofing process. While Insulation is not legally required except in bush fire prone areas, insulation makes a significant difference to the comfort level of homes and is significantly cheaper to install during the roofing or re-roofing process. It can keep your house warmer in winter and cooler in summer, therefore reducing your heating and cooling costs. By installing the insulation directly under the new roof sheeting, the insulation is out of the way, allowing safe access to the roof cavity. Insulation is beneficial for noise reduction, anti-condensation and thermal purposes.

Q:Does Hindmarsh Roofing recommend Gutter-Guard?

A:
Yes. If your premises are located in a leafy area the installation of gutter-guard is wise preventative maintenance. Gutter-guard prevents leaves and debris clogging up your gutters and downpipes, thereby reducing the risk of expensive water damage. Gutter-guard will save you time with general roof cleaning and maintenance.

Q:What is the difference between ZINCALUME® and COLORBOND®?

A:
ZINCALUME® is steel that is dipped in a Zinc based product to give it a protective coating. COLORBOND® is simply a purpose made premium paint system that is applied in the factory over ZINCALUME® steel, offering the best in both aesthetics and performance.

Q:Why does the price differ from one roofing company to another?

A:
The price you are quoted is determined by the quality of roofing materials used and by the experience and skill of the roof plumber on your job.
When comparing roofing quotations, it is critical for you to question the roofing contractor about the materials, rainwater products, levels of insulation etc used in their estimate and to ensure you fully understand what you are getting for the price. Request to view insurance, licences and check what warranty is offered. Question how long have they been in business to back those warranties? Is the competing contractor trained and an approved contractor by the manufacturer? These are just a few things to consider when comparing quotations.

Q:What payment options does Hindmarsh Roofing offer?

A:
We accept cash, direct deposit, personal cheque and bank cheque.
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